Wio Bank Partners with Pine Labs to Revolutionise UAE Payment Processing

Wio Bank has struck a new partnership with global fintech Pine Labs, a move aimed at overhauling how merchants across the UAE accept and manage payments. At the heart of the deal is a plan to build a modern acquiring setup for Wio without leaning on legacy technology, something that tends to be a bit of a faff for fast-moving startups trying to scale.

Under the agreement, Wio will roll out Pine Labs’ Credit+ platform to run its acquiring operations. In simple terms, this is an API-first, modular system that helps banks onboard merchants faster, process transactions more smoothly, and settle payments in real time. The platform is cloud-native and built on microservices, which means Wio can add features quickly, keep systems resilient, and handle higher volumes without things grinding to a halt. From where I’m sitting, that kind of flexibility feels spot on for digital-first banks operating in high-growth markets like the UAE.

B Amrish Rau, chief executive of Pine Labs, said the collaboration brings a modern acquiring processing platform to one of the region’s most innovative digital banks. He noted that Credit+ is designed for high transaction throughput and rapid feature rollouts, allowing banks to move faster and scale reliably. On the flip side, Jayesh Patel, CEO of Wio Bank PJSC, explained that the focus remains on supporting how businesses actually operate day to day, from quicker onboarding to simpler acceptance across channels, so companies can concentrate on running and growing their business.

I still remember chatting with founders at a small fintech meetup a couple of years back, listening to them vent about long merchant onboarding times and delayed settlements. Deals like this are why those complaints might soon fade, well… at least in theory. As the UAE pushes towards a more cashless economy, partnerships between digital banks and global fintechs are becoming increasingly common, and I reckon that’s definately a good thing for entrepreneurs who want less friction and more speed. Over at Arageek, we tend to hear that same message again and again: founders are chuffed to bits when the infrastructure just works and stays out of their way.

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