AI

Breez AI Secures $1.3M to Revolutionise Global Voice AI for Enterprises

Editorial Team
Editorial Team

3 min

Breez AI raised USD 1,3 million to make enterprise voice AI “actually reliable”.

The no-code platform deploys natural AI voices across phone systems in minutes.

Expansion targets North America and the GCC, backed by strategic partnerships.

The startup argues voice AI failures stem from telecom infrastructure, not the AI itself.

Paid pilots handling thousands of daily calls signal early enterprise traction.

Breez AI, a young US‑Jordanian startup, has raised USD 1.3 million in a pre‑seed round as it looks to turn voice AI from a clever demo into something enterprises can actually rely on. The round was led by Wamda Capital, with DASH Ventures and FENA Holdings also joining in, and the fresh cash is set aside for product development and expansion into global enterprise markets.

The company was founded in 2025 by Karim Malhas, and it describes itself as a no‑code voice orchestration platform. In plain terms, it lets large organisations roll out natural‑sounding AI voices across their phone systems in a matter of minutes, not months. The promise is fewer dropped calls, less waiting around, and fewer missed sales or support opportunities. For teams that don’t want to hire more engineers just to keep the phones running, that’s spot on.

From what’s been shared publicly, the next stop is North America and the GCC. Breez AI is also lining up partnerships with AI and contact‑centre providers to make local deployments smoother in those regions. That combination of geography and alliances feels deliberate, and believe it or not, it’s where many MENA founders trip up by trying to do too much at once.

The startup’s core argument is that today’s telecom infrastructure simply isn’t built for modern voice AI. According to the company, the headaches—high latency, inconsistent performance, even calls dropping mid‑sentence—aren’t an AI problem at all. They’re an infrastructure mess. Breez AI wants to sit in the middle and orchestrate everything properly, removing what the founder has described as the missing layer holding reliable voice automation back. It sounds simple, though anyone who’s wrestled with enterprise telecoms knows it can be a bit of a faff.

So far, Breez AI has started running paid proofs of concept handling thousands of calls per day, while working alongside AI and contact‑centre partners on live deployments in North America and the GCC. That detail matters, I reckon, because pilots are cheap; paid pilots at scale are another story altogether.

At Arageek, there’s often talk about how many promising startups underestimate voice as a channel, especially in this region where phone calls still dominate customer interactions. On the flip side, I’m not a fan of platforms that overpromise “plug and play” magic, well… I mean, reality is usually messier. Still, getting early enterprise traction at the pre‑seed stage is something to be chuffed to bits about, and Breez AI’s focus on infrastructure over hype definatly stands out.

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